Processes We're Proud Of
We work diligently to maintain appointment consistency and familiar faces. We book appointments on a recurring basis at the same time and day with the same team. Sometimes things shift (we're human), but we do our best to keep everything simple and easy.
We do our best to never cancel. We mean never. Barring a sharknado or crazy winter storm, if we can make it to your home safely, we'll be there. We may ask to reschedule due to emergencies (again, humans here), but we will provide this request with clarity and as much notice as possible.
We get to know you. We care. We notice. We take very detailed notes for each clients' unique home and preferences. This includes scheduling (yep, we know Billy naps from 1-2!), special tasks (vacuuming dog fur off the couch and wiping hand streaks from the walls), and making sure the master bed has the blanket over the top sheet and under the duvet. The difference is in the details.